Sharon Bautista

Discover Financial Services



For the last 15 years, Sharon has been practicing human-centered design for museums, in higher education, with digital agencies for big brands, and, most recently, in financial services. Today, she oversees the online experience available to Discover's 20 million cardmembers. Sharon is most passionate about showing colleagues, other business partners, clients, new designers, and sometimes random passersby the value of design thinking and putting users first.